All industries
For manufacturers

Purchase orders, supplier invoices and quality reports, sorted and read

Kerna sorts the inbox into production orders, suppliers and materials, quality and returns, logistics and maintenance, reads purchase orders, supplier invoices and packing lists line by line, and drafts each reply for you to check.

Gmail and Outlook5 categories, 5 document typesEmail content not stored45 languages
Kerna · TriageManufacturing

Sorted into your categories

Production orders
Suppliers & materials
Quality & returns
Logistics & shipping
Maintenance & equipment

Purchase order

Order number
Buyer
Supplier
Reading the fields
What arrives

The email Manufacturing teams work through every day

Purchase orders, supplier confirmations and quality issues arrive in one inbox

Purchase orders arrive as PDFs that someone retypes into the ERP line by line

Supplier invoices need matching against the order before payment

A quality report needs the defect and the result pulled out before anyone can answer the customer

Suppliers write in their own language

When planning and purchasing share one mailbox, an order is confirmed twice or not at all

Triage

Your Manufacturing inbox, sorted the way you sort it

Kerna starts you with five categories built for this industry and hands them to you in your own language. Rename them, rewrite them, or add one of your own. Nothing is fixed and nothing is saved until you say so.

Production ordersSuppliers & materialsQuality & returnsLogistics & shippingMaintenance & equipment+ one of your own
Attachment extraction

The Manufacturing documents Kerna already recognises

Five document types with the fields already named, so the first extraction works before you have configured anything. Add your own fields on top. Gmail exports to Google Sheets, Outlook to Excel, a new file every time.

Purchase order

10 fields
Order numberBuyerSupplierOrder dateRequired dateCurrency+4

Plus one row per line: Description, Item code, Quantity, Unit price, Discount, Net amount

Supplier invoice

19 fields
Invoice numberIssuerIssuer tax IDIssuer addressCustomerCustomer tax ID+13

Plus one row per line: Description, Item code, Quantity, Unit price, Discount, Net amount

Bill of materials

5 fields
ProductPart numberRevisionEffective dateCurrency

Plus one row per line: Component, Component part number, Quantity per unit, Supplier, Unit cost, Lead time

Quality or inspection report

12 fields
Report referenceSubject inspectedInspected byInspection dateResultDefects+6

Shipping or packing list

11 fields
Delivery note numberSupplierDeliver toDelivery dateOrder referenceCarrier+5

Plus one row per line: Description, Item code, Quantity, Unit price, Discount, Net amount

Run it on the next Manufacturing document that arrives

Free to start, in the inbox you already use. Gmail exports to Google Sheets, Outlook exports to Excel and can take every attachment on a message in one pass.

What happens next

From the email that arrives to the work that's done.

Orders and invoices, line by line

Purchase orders, supplier invoices, packing lists and bills of materials with one row per line. Gmail exports to Google Sheets, Outlook to Excel. Outlook can take every attachment on a message in one pass.

Orders into your ERP without retyping (Outlook)

Kerna turns an order email into a form you check. Once you approve it, Send to passes it to Make, Zapier or Power Automate, which pass it on to your sheet or ERP. Every plan.

Replies in the supplier's language

Kerna detects the language of the message and drafts the reply in it, in any of 45 languages. You check it and send it.

One person on each email (Outlook)

In an Outlook shared mailbox, everyone on your Kerna team sees who is handling each email, where it stands, and when a colleague is already replying. Business and Enterprise.

Writing

The Manufacturing emails you send most, drafted from a short brief

Ten starting topics from the add-on, in any of 45 languages and the tone you choose. You read every draft before it goes.

01Supply Chain Inquiry
02Order Status Update
03Quality Control Report
04Request for Quote (RFQ) to Supplier
05Production Schedule Update
06Shipping Confirmation to Client
07New Product Catalog Announcement
08Safety Compliance Reminder
09Factory Tour Invitation
10Inventory Level Alert
Good to know

Frequently asked questions

Does Kerna connect to SAP or Oracle?

Not directly. In Outlook, Send to passes a checked order to Make, Zapier or Power Automate, where the connection to your ERP is set up. From Gmail, extracted fields export to Google Sheets.

Does it handle technical terminology?

Yes. Part numbers, revisions and quantities have their own fields, and you check the form before anything is passed on.

Can planning and purchasing share one mailbox?

In Outlook, on Business and Enterprise. Kerna shows who has each email and its status. It stores the status, never the email.

Where does supply chain data go?

Kerna acts only when someone uses a feature and never scans the mailbox in the background. The text a feature needs goes to OpenAI under Zero Data Retention terms, and Kerna does not write email content to its databases, logs or backups. Kerna's servers are in Belgium and account data is stored in Warsaw; OpenAI may process data in the US under Standard Contractual Clauses. The trust page and the DPA have the detail.

Start with what's in your inbox today

Free to install. Free to try. No credit card required.

Manufacturing email: orders, invoices, quality | Kerna