Supply chain communication that keeps lines moving
Supplier inquiries, order updates, QC reports, RFQs, and factory communications in 45 languages.
Choose a template
Supply Chain Inquiry
Why Manufacturing teams use Kerna
International supplier networks generate correspondence in multiple languages
RFQ responses to suppliers are repetitive but project-critical
QC reports and production updates need clear, precise language
Order status updates to clients are time-sensitive — delays hurt relationships
Safety compliance reminders feel templated and get ignored by line workers
Supply chain disruptions require careful diplomatic correspondence to maintain relationships
Built around how Manufacturing teams actually work.
Multilingual supplier coordination
Supply chains span continents. Coordinate with Polish steel mills, German precision suppliers, Chinese electronics partners — each in their working language.
Direct tone for operations
Production updates, QC reports, and inventory alerts need clear factual language. Direct tone delivers facts without padding.
Smart extraction for production data
Pull Batch Numbers, Supplier Names, Incoterms, Lead Times, and Inventory Levels from incoming supplier emails into structured tracking.
Diplomatic tone for relationship management
Supply chain disruptions, payment disputes, and quality issues need careful diplomatic correspondence. Match the register to the relationship stakes.
Every common Manufacturing email, drafted in one click.
Pre-configured email scenarios from Kerna's add-on, tuned for your field.
Turn incoming email into structured data.
Kerna pulls the fields that matter from messages you receive — straight into Calendar and Tasks.
Frequently asked questions
Does Kerna integrate with our ERP (SAP, Oracle)?
Kerna runs inside Gmail. Order and inventory details from your ERP can be pasted into the compose flow; Kerna handles the writing. No direct ERP integration is required.
How does it handle technical manufacturing terminology?
The underlying language model understands standard manufacturing vocabulary, Incoterms, and supply chain terms. For specialised terminology (specific industry standards, ISO references), Custom Templates lock in exact phrasing.
Can operations and sales teams share templates?
Yes. Business plan and above support team-wide shared templates. Operations standardises supplier RFQs while sales standardises client correspondence — coherent company voice across both.
Is the privacy model adequate for supply chain data?
Kerna processes email content in real time without persistent storage. Supplier names, pricing, and proprietary details remain in Gmail. Critical for protecting competitive supply chain information.
Ready to upgrade your Manufacturing email workflow?
Free to install. Free to try. No credit card required.