20 industries
Every industry's inbox, sorted its own way.
Every industry arrives with its inbox categories, its document types and its email topics already named. All of it is a starting point: rename it, rewrite it, add your own.
In your language, in all 45- triage categories
- 100
- triage categories
- document types
- 100
- document types
- email topics
- 200
- email topics
Pick an industry. See what Kerna does with its mail.
Business & Commerce
E-commerce
Orders, returns and supplier invoices: sorted, read and answered.
Sorts
Sorted into your categories
Customer orders
Returns & refunds
Suppliers & stock
Shipping & logistics
Marketplace & platform
+ one of your own
Reads
Supplier invoice19 fields
Invoice number
Issuer
Issuer tax ID
Issuer address
Customer
Customer tax ID
Plus one row per line: Description, Item code, Quantity, Unit price, Discount, Net amount
Packing or delivery noteReturns formShipping manifestMarketplace settlement report
Writes
Order Confirmation
Shipping Notification
Return Inquiry Response
See the full E-commerce pageIn your language, in all 45
Browse all 20 industries
LegalClient matters, court mail and contracts: sorted, read and drafted for review.HealthcareAppointments, referrals, results and claims: sorted, read and drafted for review.Real EstateProperty enquiries, viewings and offers: sorted, read and answered.Consulting & FreelanceEnquiries, client work and invoices: sorted, read and answered.SaaSSupport, billing and sales email: sorted, read and answered.E-commerceOrders, returns and supplier invoices: sorted, read and answered.EducationAdmissions, parent and student email: sorted, read and answered.HospitalityReservations, guest requests and supplier invoices: sorted, read and answered.Finance & BankingClient requests, payments and KYC documents: sorted, read and drafted for review.Non-ProfitDonations, volunteers and grants: sorted, read and answered.IT ServicesTickets, incidents and licences: sorted, read and answered.Marketing AgencyClient approvals, briefs and invoices: sorted, read and answered.Recruitment & HRCandidates, interviews and offers: sorted, read and answered.AutomotiveService bookings, parts orders and warranty claims: sorted, read and answered.Travel AgencyBookings, changes and supplier invoices: sorted, read and answered.ConstructionSubcontractor invoices, deliveries and tenders: sorted, read and answered.Media & PublishingSubmissions, advertisers and rights requests: sorted, read and answered.Event PlanningBriefs, venue quotes and supplier invoices: sorted, read and answered.ManufacturingPurchase orders, supplier invoices and quality reports: sorted, read and answered.General BusinessClient requests, invoices and supplier mail: sorted, read and answered.
Don't see your industry?
The presets are a head start, not a limit. Kerna reads and writes any professional correspondence, in any of the 45 languages, whether or not your field is on this list.