Candidate and employee communication at scale
Interview invitations, offer letters, candidate updates, and HR communications in 45 languages. Built for teams managing dozens of candidates simultaneously.
Choose a template
Interview Invitation
Why Recruitment & HR teams use Kerna
Candidate rejection emails are time-consuming and emotionally fraught — but bad rejections hurt your employer brand
Interview scheduling generates dozens of nearly-identical emails per role
Multilingual candidate pools stretch HR staff who may speak only one language
Offer letters need careful phrasing — small errors create real legal risk
Onboarding emails set the tone for the new hire experience
Internal communications (policy updates, benefits reminders) feel templated and get ignored
Built around how Recruitment & HR teams actually work.
Diplomatic tone for rejection emails
Rejection emails matter — they shape your employer brand. Diplomatic and empathetic tones let you decline candidates while keeping doors open.
Multilingual candidate communication
For international recruitment or multilingual talent pools, reply to candidates in their preferred language with appropriate formality.
Smart extraction for candidate data
Pull Candidate Names, Salary Expectations, Start Dates, and Court Dates (for HR investigations) from incoming emails into structured records.
Custom Templates for compliance
Lock in required legal language for offers, policies, and internal communications. Standard phrasing stays consistent across all recruiters.
Every common Recruitment & HR email, drafted in one click.
Pre-configured email scenarios from Kerna's add-on, tuned for your field.
Turn incoming email into structured data.
Kerna pulls the fields that matter from messages you receive — straight into Calendar and Tasks.
Frequently asked questions
Is candidate data protected appropriately?
Kerna processes email content in real time without persistent storage. Candidate names, salary expectations, and personal details remain inside Gmail. Critical for GDPR compliance in recruitment.
Can it generate offer letters?
Kerna drafts offer letter emails. The legally binding contract document itself should go through your standard HR document workflow with legal review. Kerna helps with the surrounding correspondence.
How does it help with diversity-sensitive communication?
Tone selection matters — diplomatic for difficult conversations, empathetic for sensitive feedback. Review each draft for inclusion language; Kerna gives you a strong starting point that you refine for your specific candidate pool.
Can different recruiters share templates?
Yes. Business plan and above support team-shared templates. Recruiters maintain a consistent employer voice while still personalising individual candidate communications.
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