Donations, volunteers and grant mail, sorted and answered
Kerna sorts the organisation's inbox into donations, volunteers, grants and funding, beneficiaries and partners, reads donation receipts, grant reports and volunteer forms, and drafts each reply for you to check.
Sorted into your categories
Donation receipt
The email Non-Profit teams work through every day
Donor questions, volunteer sign-ups and funder mail arrive in one inbox, looked after by a small team
Volunteer forms and donation receipts arrive as attachments that someone types into a list
A grant report needs amounts and periods pulled together before the deadline
Beneficiaries and partners write in their own languages
A thank-you to a donor waits behind everything else
When volunteers share one mailbox, the same person gets answered twice
Your Non-Profit inbox, sorted the way you sort it
Kerna starts you with five categories built for this industry and hands them to you in your own language. Rename them, rewrite them, or add one of your own. Nothing is fixed and nothing is saved until you say so.
The Non-Profit documents Kerna already recognises
Five document types with the fields already named, so the first extraction works before you have configured anything. Add your own fields on top. Gmail exports to Google Sheets, Outlook to Excel, a new file every time.
Donation receipt
12 fieldsGrant application
12 fieldsGrant report
11 fieldsVolunteer form
11 fieldsAnnual accounts
13 fieldsRun it on the next Non-Profit document that arrives
Free to start, in the inbox you already use. Gmail exports to Google Sheets, Outlook exports to Excel and can take every attachment on a message in one pass.
From the email that arrives to the work that's done.
Forms and receipts into a sheet
Volunteer forms, donation receipts, grant applications, grant reports and annual accounts, with the fields already named. Gmail exports to Google Sheets, Outlook to Excel.
Replies in the sender's language
Kerna detects the language of the message and drafts the reply in it, in any of 45 languages. You check it and send it.
Grant deadlines into the calendar
Dates found in an email go to the calendar when you choose to, with a warning if they clash.
One person on each email (Outlook)
In an Outlook shared mailbox, everyone on your Kerna team sees who is handling each email, where it stands, and when a colleague is already replying. Business and Enterprise.
The Non-Profit emails you send most, drafted from a short brief
Ten starting topics from the add-on, in any of 45 languages and the tone you choose. You read every draft before it goes.
Frequently asked questions
Is there a discount for non-profits?
Write to us through the contact form. Non-profit requests are reviewed case by case.
Can volunteers work from one mailbox?
In Outlook, on Business (5 seats) and Enterprise (25). Everyone on your Kerna team sees who is handling each email and where it stands.
How does it handle sensitive cases?
Every reply is a draft that a person reads before it is sent. Kerna acts only when someone uses a feature and never scans the mailbox in the background. The text a feature needs goes to OpenAI under Zero Data Retention terms, and Kerna does not write email content to its databases, logs or backups. Kerna's servers are in Belgium and account data is stored in Warsaw; OpenAI may process data in the US under Standard Contractual Clauses. The trust page and the DPA have the detail.
Can we start for free?
Yes. The Starter plan is free, with no card.
Start with what's in your inbox today
Free to install. Free to try. No credit card required.