Client approvals, briefs and media invoices, sorted and answered
Kerna sorts the agency inbox into client campaigns, creative and approvals, new business, media and vendors and reporting, reads briefs, media plans and invoices, and drafts each reply for you to check.
Sorted into your categories
Campaign brief
The email Marketing Agency teams work through every day
Approvals, new briefs and vendor invoices arrive in one inbox, across a dozen clients
A brief arrives as a PDF and someone copies the objective, the audience and the budget into the plan
Media plans and invoices need checking line by line against the budget
A new-business enquiry waits under client threads
International clients write in their own language
When account managers share one mailbox, a client hears twice or not at all
Your Marketing Agency inbox, sorted the way you sort it
Kerna starts you with five categories built for this industry and hands them to you in your own language. Rename them, rewrite them, or add one of your own. Nothing is fixed and nothing is saved until you say so.
The Marketing Agency documents Kerna already recognises
Five document types with the fields already named, so the first extraction works before you have configured anything. Add your own fields on top. Gmail exports to Google Sheets, Outlook to Excel, a new file every time.
Campaign brief
12 fieldsMedia plan
5 fieldsPlus one row per line: Placement, Channel, Format, Flight dates, Spend, Impressions or reach
Invoice
20 fieldsPlus one row per line: Description, Item code, Quantity, Unit price, Discount, Net amount
Performance report
11 fieldsCreative spec
12 fieldsRun it on the next Marketing Agency document that arrives
Free to start, in the inbox you already use. Gmail exports to Google Sheets, Outlook exports to Excel and can take every attachment on a message in one pass.
From the email that arrives to the work that's done.
Briefs and media plans, field by field
Campaign briefs, media plans, invoices, performance reports and creative specs, with the fields already named. Gmail exports to Google Sheets, Outlook to Excel.
Replies from the whole thread
Kerna summarises a long approval thread and drafts the reply in the client's language and the tone you set. You check it and send it.
One account manager on each email (Outlook)
In an Outlook shared mailbox, everyone on your Kerna team sees who is handling each email, where it stands, and when a colleague is already replying. Business and Enterprise.
New briefs passed on without retyping (Outlook)
Kerna turns a new brief into a form you check. Once you approve it, Send to passes it to Make, Zapier or Power Automate. Every plan.
The Marketing Agency emails you send most, drafted from a short brief
Ten starting topics from the add-on, in any of 45 languages and the tone you choose. You read every draft before it goes.
Frequently asked questions
How does Kerna fit with our project management tool?
Not directly. Kerna works inside Gmail and Outlook. Extracted fields export to Google Sheets from Gmail or to Excel from Outlook, and in Outlook, Send to passes a checked form to Make, Zapier or Power Automate, where your automation takes it on.
Will Kerna replace our copywriters?
No. It handles the email around the work: sorting it, reading the attachments and drafting replies that a person checks. Campaign copy stays with your team.
Can different account teams work their own way?
Yes. Categories and prompts can be your own, and on Business and Enterprise a team leader can also share prompts with everyone on the team.
Does it work for international clients?
Yes. Kerna detects the language of the message and drafts the reply in it, in any of 45 languages.
Start with what's in your inbox today
Free to install. Free to try. No credit card required.